Privacy Policy

Metro Denver Garage Door(“we,” “us,” or “our”) respects your privacy. This page explains what information we collect through this website, how we use it, and the choices you have.

Information We Collect

When you submit a service request or contact form on this site, we collect the information you provide, which may include:

• Name, phone number, and email address
• Service address and ZIP code
• Details about your garage door and the service you’re requesting
• Any message you include with your request

We also collect basic technical and usage information automatically when you visit the site (such as pages viewed and general device/browser information) through analytics tools described below.

How We Use Your Information

We use the information you provide to:

• Respond to your service request and schedule appointments
• Contact you by phone, email, or text about your request, consistent with the consent you give at the time you submit the form
• Keep records needed to run our business, including service history
• Improve this website and our marketing

We do not sell your personal information. We do not send marketing text messages unless you’ve opted in, and you can reply STOP at any time to stop text messages.

Who We Share Information With

We use a small number of service providers to run our business and this website. They can access your information only to perform services on our behalf:

• Our CRM Dashboard — the customer relationship management system where service requests are stored and scheduled
• Resend — our email delivery provider, used to send request confirmations and internal notifications
• Google Tag Manager, Google Analytics, and Meta (Facebook) Pixel— analytics and advertising tools that help us understand site traffic and measure ad performance, active only after you accept cookies (see Cookies below)

We do not share your information with third parties for their own marketing purposes.

Cookies & Analytics

This site uses Google Tag Manager, Google Analytics, and the Meta (Facebook) Pixel to understand how visitors use the site and to measure the performance of our advertising on Google and Meta. These tools may place cookies or similar technology on your device and may share information about your visit with Google and Meta. The information collected is generally aggregate and doesn’t include your name, email, phone number, or anything you type into a form — only that a page was viewed, a form was submitted, or a phone number was tapped.

None of these tools run until you choose “Accept” on the cookie banner shown when you first visit.If you choose “Decline,” analytics and advertising cookies stay off. You can change your choice at any time using the “Cookie Preferences” link in the site footer, or by disabling cookies in your browser settings. You can also opt out of Google Analytics specifically using the Google Analytics Opt-out Browser Add-on.

Text Message (SMS) Consent

If you opt in to text updates about your service request, we’ll use your phone number only to send messages related to that request. Message and data rates may apply. Message frequency varies. Reply STOP at any time to opt out, or reply HELP for help. Consent to receive texts is never a condition of purchase.

Data Retention

We keep the information you provide for as long as needed to service your request and maintain business and legal records, after which it’s deleted or anonymized.

Your Choices

You can ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, by calling (303) 988-4801.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent changes.

Contact Us

If you have questions about this policy, call us at (303) 988-4801.